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The confidentiality of your personal data is one of the main concerns of S.C. Skincores SRL, based in Bucharest, Pictor Ștefan Luchian street 15, Sector 2, Romania, as data operator.

This document is intended to inform you about the processing of your personal data, in the context of using the skincores.ro website, which we will refer to as “the website”.

Content
  1. Categories of personal data processed
  2. Purposes and grounds of processing
  3. The duration for which we process your data
  4. Disclosure of personal data
  5. Transfer of personal data
  6. Your rights
  7. Privacy of minors
  8. Changes to the privacy policy
  1. CATEGORIES OF PERSONAL DATA PROCESSED
    A. If you are a customer of the website, it processes your personal data, such as:
    Name and surname
    Phone number
    Email Address
    Billing address
    Delivery address
    Data relating to how you use the site (for example, your behavior / preferences / habits within domains
    As well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the website or in any other way resulting from the use of the website.
    If you use your Facebook or Google account to create a user account on the site, the following public profile data displayed by the respective applications is processed: username, e-mail address.

If you choose to create your user account only before completing the order of a product available on the site, your email address will be requested and an account will be created automatically.

If you do not complete the order, the e-mail address and other data provided will not be stored, and the created account will be deleted automatically.

B. If you are a visitor to the site, it will process your personal data that you provide:
Directly in the context of using the site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way
Indirectly, data such as: IP address, browser used, browsing time, search history, operating system used, language and pages viewed, complete URLs, sequence of clicks to, through and from our site, information or products viewed / searched for, the duration of visits to certain pages, information regarding the interaction with the pages (e.g. scrolling, clicks, mouse moves), data about user behavior.

  • PURPOSES AND BASIS OF PROCESSING
    A. If you are a client of the website, it processes your personal data as follows:
    for carrying out the contractual relationship between you and , respectively for taking over, validating, sending and invoicing the order placed on the website, informing you about the status of the order, organizing the return of ordered products, etc.
    Basis: The processing of your data for this purpose is based on the contract concluded between you and defined in the Terms and Conditions. The provision of your personal data is necessary for the execution of this contract. The refusal to provide data may result in the impossibility of carrying out contractual relations between you and for the fulfillment of legal obligations arising in the context of the services provided through the website, including obligations in fiscal matters, as well as in matters of archiving.
    Grounds: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. The refusal to provide data may result in the impossibility of complying with the legal obligations that fall to it and therefore in the impossibility of offering you the services through the website.
  • for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by , through the website.
    Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent to the processing of data for this purpose by checking the appropriate box at the time of account creation, or after account creation, in the section of my account information.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications. Additionally, you can unsubscribe by going to the “My Account Information” section.

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • for the purpose of carrying out various analyses, reporting on how the website works, making profiles of consumer preferences, mainly in order to improve the experience offered on the website.
    Basis: The processing of your data for this purpose is based on the legitimate interest of permanently improving the customer experience on the website. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

B. If you are a visitor to the site, SKINCORES SRL processes your personal data as follows:

  • for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by the [website owner], through the site.
    Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for data processing for this purpose by filling in and checking the appropriate box in the newsletter subscription form available on the website.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications.

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • to resolve complaints, complaints and to monitor traffic and improve your experience on the site.
    Basis: The processing of your data for this purpose is based on the legitimate interest of SKINCORES SRL to ensure the correct functioning of the website, as well as to permanently improve the experience of website visitors, including by solving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

  1. DURATION FOR WHICH WE PROCESS YOUR DATA
    will process your personal data as much as is necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently according to the legal obligations that fall under the responsibility (for example, in the case of supporting financial-accounting documents for which the retention period provided by law is 10 years at the end of the financial year during which they were drawn up).

In the situation where you are a customer and you exercise the option to delete your user account, by pressing the “delete account” button in the “my account information” section, you interpret this action as your option to unsubscribe from receiving commercial communications through which will keep you informed about the products and services offered through the site.

In this sense, if you choose to delete your user account, we will no longer send you e-mails and/or sms of this kind.

However, we would like to inform you that deleting your account will not automatically delete your personal data.

If you want your personal data to stop being processed or if you want the data to be deleted, you can exercise your rights detailed in point 6 below.

If you request the deletion of the account, but there is at least one active order on that account, the request to delete the account can only be registered after the delivery of the products and the completion of the last active order.

If you withdraw your consent for the processing of data for marketing purposes, the processing of your personal data for this purpose will cease, but without affecting the processing carried out on the basis of the consent expressed by you before its withdrawal.

  1. DISCLOSURE OF PERSONAL DATA
    We do not rent / sell your personal data to third parties.

In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, named, if necessary, as authorized persons by the Operator.

They are contractually bound to maintain the confidentiality of the data and use it exclusively for the purpose for which it was provided.

We may also disclose your personal data to the central / local public authorities, in the following exemplary cases listed:

  • for website administration
  • in situations where this communication would be necessary for the awarding of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by through the website;
  • to maintain, customize and improve the website and the services provided through it
  • to perform data analysis, testing and research, monitor usage and activity trends, develop safety features and authenticate users
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law when the disclosure of personal data is provided by law, etc.
  1. TRANSFER OF PERSONAL DATA
    The personal data provided to can be transferred outside of Romania, but only to countries in the European Union.
  2. RIGHTS FROM WHICH YOU BENEFIT
    Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:
  • the right to information – the right to receive details regarding the processing activities carried out by , as described in this document;
  • the right of access to data, the right to obtain confirmation from the party regarding the processing of personal data, as well as details of processing activities such as the manner in which the data are processed, the purpose for which the processing is done, the recipients or categories of recipients of the data , etc;
  • the right to rectification – the right to obtain the correction, without justified delay, of inaccurate/unjustified personal data, as well as the completion of incomplete data;
  • the right to data deletion, without undue delay, (“the right to be forgotten”) – certain conditions apply; It is possible, following the data deletion request, to anonymize these data (thus depriving them of their personal character) and continue processing them for statistical purposes under these conditions;
  • the right to restrict processing, under certain conditions;
  • the right to data portability – the right to receive personal data in a structured way, commonly used and in an easily readable format, as well as the right to have
  • this data transmitted by another data controller, to the extent in which the conditions stipulated by law are met;
  • the right to opposition
  • with regard to processing activities, it can be exercised by submitting a request as indicated below;
  • at any time, for reasons related to the particular situation in which the data subject is, that the data concerning him/her be processed on the basis of the legitimate interest of or on the basis of the public interest, except in cases where he can demonstrate that he has legitimate and compelling reasons which justifies the processing and which prevails over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;
  • at any time, free of charge and without any justification, that the data concerning her be processed for direct marketing purposes.
    the right not to be subject to an automated individual decision the right not to be the subject of a decision taken solely on the basis of automated processing activities, including profiling, which produce legal effects concerning the data subject or similarly affect him in a significant measure;
    the right to address you to the National Supervisory Authority for the Processing of Personal Data or the competent courts, to the extent you consider necessary.
    For any additional questions regarding how personal data is processed and to exercise your rights mentioned above, please contact the email address: info@chanand.com
    7. PRIVACY OF MINORS
    The Site does not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.
  • If we mistakenly come into possession of such information and are notified, we will obtain appropriate parental consent to use that information or, if that is not possible, we will delete the information from our servers.
  • If you wish to notify us of receiving information about persons under the age of 18, please contact us by email at contact@skincores.ro
    8. CHANGES IN PRIVACY POLICY
    We reserve the right to change this privacy policy. In case of major changes in the future, you will be notified by email (if possible) or by displaying a specific message on the website.
  • For more information on how these files are used, please read the Cookie Policy further.
    9. COOKIES AND SIMILAR TECHNOLOGIES POLICY
    This policy refers to cookies and similar technologies used, as the case may be, in the websites and applications operated by S.C. SKINCORE S.R.L. (hereinafter referred to as SKINCORES). Cookies are used for the following purposes: website operation, to analyze the behavior of website visitors, for advertising. Adequate protection of personal data is an important objective for SKINCORES. Our wish is to be as clear and transparent as possible regarding the approach in the matter. For any question, please contact us by email: info@chanand.com
  1. WHAT ARE COOKIES?
    A cookie is a small file, made up of letters and numbers, which will be stored on a user’s computer, mobile terminal or other equipment from which the Internet is accessed. The cookie is installed by the request issued by the user’s terminal to a SKINCORES server or to a third party server.
  2. WHAT ARE COOKIES USED FOR?
    These files mainly make it possible to recognize the user’s terminal and present the content in a relevant way, adapted to the user’s preferences. Cookies provide users with a pleasant browsing experience and support SKINCORES’ efforts to provide more tailored services to users, eg: – online privacy preferences or relevant advertising. They are also used in the preparation of aggregate anonymous statistics that help us understand how a user benefits from our Internet pages, allowing us to improve their structure and content, without allowing the user to be personally identified.
  3. WHAT COOKIES DO WE USE?
    We use two types of cookies: per session and fixed. Session cookies are temporary files that remain in the user’s terminal until the session ends or the application is closed. Fixed cookies remain on the user’s terminal for a period determined by the cookie parameters or until they are manually deleted by the user.
  4. HOW ARE COOKIES USED BY THIS SITE?
    A visit to this site may place the following types of cookies: cookies strictly necessary for the operation of the site analysis cookies cookies for advertising Strictly necessary cookies and/or similar technologies are essential for the proper functioning of the site, being set on your device when accessing the site or following actions performed on the site, as the case may be. You can set your browser to block cookies, but in this case certain sections of the website will not work properly. The other categories of cookies have the role indicated in section 11.
  5. DO COOKIES OR SIMILAR TECHNOLOGIES CONTAIN PERSONAL DATA?
    Cookies or similar technologies themselves do not require personal information to be used and, in many cases, do not personally identify Internet users. However, there are situations when personal data can be collected through the use of cookies to facilitate certain functionalities for the user or to offer the user an experience more adapted to his preferences. Such data is encrypted in a way that makes it impossible for unauthorized persons to access it.
  6. BLOCKING COOKIES
    If you want to block cookies, some functionalities of the website will be stopped, and this may generate certain malfunctions or errors in using our website. If you agree with these limitations and want to block cookies, follow the instructions below: Most browsers are set to accept cookies by default, but you can change your settings to block some or all cookies. Choose your browser from the list below to display the instructions you need to go through after opening the browser. The above links do not belong to SKINCORES sites and SKINCORES is not responsible for their content.
  7. ADMINISTRATION OF COOKIE PLACEMENT PREFERENCES
    In general, an application used to access web pages allows cookies and/or similar technologies to be saved on the terminal by default. They are stored for the periods described in the table in section 11 below. These settings can be changed in such a way that the automatic administration of cookies is blocked by the web browser or the user is informed each time cookies are sent to his terminal. Detailed information about the possibilities and ways to manage cookies can be found in the settings area of the application (web browser). Limiting the use of cookies may affect certain functionalities of the website.
  8. WHY ARE COOKIES AND/OR SIMILAR TECHNOLOGIES IMPORTANT TO THE INTERNET?
    Cookies and/or similar technologies are central to the efficient functioning of the Internet, helping to generate a friendly browsing experience adapted to the preferences and interests of each user. Refusing or disabling cookies may make some sites or parts of sites unusable. Deactivating cookies does not mean that you will no longer receive, in compliance with the law, online advertising – but only that it will no longer be able to take into account your preferences and interests, highlighted by your browsing behavior. Examples of important uses of cookies (which do not require the authentication of a user through an account): Content and services adapted to the user’s preferences – categories of products and services. Offers tailored to users’ interests Password retention Retention of child protection filters on Internet content (family mode options, safe search functions). Limiting the frequency of serving ads – limiting the number of times an ad is shown to a specific user on a site. Providing relevant advertising to the user. Measuring, optimizing and adapting analysis features – such as confirming a certain level of traffic on a website, what type of content is viewed and how a user arrives at a website (eg: through search engines, directly, from other websites etc.). Websites run these analyzes regarding their use in order to improve their services for the benefit of users.
  9. SECURITY AND PRIVACY MATTERS
    In general, browsers have integrated privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a certain site. Other security aspects related to cookies: Customizing your browser’s cookie settings to reflect a level of cookie security that is comfortable for you. If you are the only person using the computer, you can, if you wish, set long expiration periods for the storage of browsing history and personal access data. If you share computer access, you may consider setting your browser to delete individual browsing data each time you close your browser. This is an option to access the sites that place cookies and to delete any visit information when the browsing session is closed.
  10. LINKS AND ADDITIONAL USEFUL INFORMATION
    If you want to find out more information about cookies and what they are used for, we recommend the following links: Microsoft Cookies guide All About Cookies http://www.youronlinechoices.com/ro/ The table below describes each cookie used on the website, including its role. We will not use these cookies in ways other than those indicated in this Cookie Policy.
Cookie nameCategoryTypePurposeStrictly necessaryTimeWho accesses cookies
ci_sessionFunctionalitySessionIt is typically used to maintain a user’s state during a browser session. The cookie is destroyed when the browser session ends.Yes1 dayChanand
_gaAnalyzePermanentUsed for monitoring traffic and site performance.No2 yearsGoogle Analitics
_gidFunctionalityPermanentUsed to monitor traffic and website performance.No30 minGoogle Analitics
_gatAnalyzeSesiuneUsed for analysis by Google Analytics for monitoring traffic and site performance.No30 minGoogle Analitics
cookie_consent_user_acceptedFunctionalityPermanentUsed to remember the user’s decision regarding the cookie policy.No2 daysChanand
cookie_consent_levelFunctionalityPermanentUsed to remember the user’s preferences regarding the cookie policy.No2 daysChanand

Skincores uses the services of the following third parties to provide functionality, analytics and advertising. These third parties may set and use cookies and/or similar technologies on websites and applications operated by Skincores, as well as on websites and applications other than those operated by Skincores.

For more details, consult the data protection policies as well as the guides for managing user preferences and the deactivation possibilities offered by the companies that manage these services, as appropriate.

Google Analytics

Category: Analysis
Purpose: Web analytics
Policies: https://www.google.com/analytics/terms/gb.html, https://support.google.com/analytics/answer/6004245

Google Maps API

Category: Functionality
Purpose: Delivery points and estimates near the user by reverse geocoding
Policies: https://policies.google.com/privacy

How can I stop / disable cookies?

To understand these settings and the possibilities of deactivating or deleting cookies, the following links may be useful or you can use the “help” option of the browser for more details.
Cookies Settings Internet Explorer
Cookies Settings Google Chrome
Cookies Settings Mozilla Firefox
Cookies Settings Safari

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